July 11, 20263 min
Approval Is Not a System-of-Record Boundary
Human approval helps, but safe business-agent workflows also need tenant scope, policy, idempotency, audit, and backend-owned writes.
Mirai Team
4 articles in this category
Human approval helps, but safe business-agent workflows also need tenant scope, policy, idempotency, audit, and backend-owned writes.
Use one real workflow, explicit boundaries, and a durable receipt to evaluate whether a business agent is ready for production.
Reliable business agents start with the right tenant context and the smallest tool surface that can complete the workflow.
Business agents can reason and propose work. A system-of-record boundary keeps context, authority, tools, and durable outcomes explicit.